Here is the path every application follows. A person on our team handles each decision.

1. We review your application

We check your business details and website. If anything is missing we email you a secure upload link for documents or a few questions.

2. Identity and bank check

You confirm your photo ID (with a selfie) and your business bank account on Stripe's secure pages.

3. Your setup

We confirm how you'll take payments: a terminal in store, a virtual terminal / online payments, or both — and which terminal you'd like.

4. Your pricing

We email your pricing (Schedule A) to review and accept online.

5. Final review and approval

Our team does a final review and submits your account. Once approved you receive your merchant ID (MID) and a welcome email with next steps.

What speeds things up

• Answer document requests quickly — use the secure link, not email attachments.
• Make sure the business name, bank account and ID all match.
• Online businesses: show a refund policy, privacy policy and contact details on your website.