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Merchant Protection

Fraud monitoring

Screening rules that stop the transactions worth stopping without turning away good customers.

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Overview

Two kinds of cost

Fraud tools are usually judged on how much fraud they block. The more useful measure is total cost: fraud losses plus the revenue lost to declined good customers. Rules that are too aggressive quietly cost more than the fraud they prevent, and the loss is invisible because a declined honest customer simply does not come back.

What’s included

How the setup works for your account

01

Velocity rules

Flag repeated attempts from the same card, device or address in a short window.

02

AVS and CVV filtering

Decline or hold on billing address and security code mismatches, with tolerance you control.

03

Geographic and BIN rules

Restrict or review by issuing country or card type where it fits your business.

04

Review queue

Hold borderline transactions for a human decision instead of a hard automatic decline.

Detail

Tuning the rules

01

Start with review, not decline

Hold suspicious transactions first and watch what the queue contains before you start rejecting outright.

02

Measure both sides

Track fraud losses and false declines together. Optimising one alone will cost you money.

03

Revisit after changes

New product lines, price changes and promotions all shift what normal looks like.

FAQ

Common questions

It reduces genuine-fraud disputes. It does not affect friendly fraud, delivery complaints or subscription disputes, which are often the larger share.

Automated rules run in milliseconds. Only transactions routed to manual review are delayed.

You do. We configure them with you and revisit them once there is real data.

See what your processing should actually cost

Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.

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