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Chargeback protection

Create your account.

Four fields now. Once you are in we ask for your descriptor and a couple of numbers from your statement — about five minutes, and alerts can start.

Step 1 of 2

Your details

This creates your portal account. Nothing is charged and nothing is switched on until we have confirmed pricing with you in writing.

At least 12 characters. Only you will ever know it.

US-domiciled businesses only. Creating an account does not commit you to anything.

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Step 2, once you are in

What we will ask for next.

01

Your descriptor

Exactly as it appears on a cardholder’s statement, plus any variations your gateway adds. This is the single most important thing on the form — it is how an alert finds its way back to you.

02

A few identifiers

MID, BIN, CAID or Visa ARN, and your MCC. All of them are on a recent merchant statement. Visa need at least one of these for RDR, because they match on those rather than on the descriptor.

03

Which programmes you want

Ethoca, CDRN, RDR, Order Insight, TC40, AMEX and Discover. Ethoca and CDRN go live in about 5 to 7 days; RDR takes 14 to 15 because Visa run that enrolment themselves.

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Sign in to see your alerts, or to finish setting up if you started and stopped.

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