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Standard Industries

Payments for travel and leisure

Tour operators, activity providers and travel sellers — advance bookings, seasonal volume and cancellation policy.

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Overview

A vertical processors watch closely

Travel carries a long gap between payment and delivery, seasonal volume swings, and an exposure that most sectors do not have: if a supplier fails, customers dispute with the seller. Processors know this, which is why travel accounts often carry reserve requirements. Understanding that in advance makes underwriting far smoother.

What’s included

How the setup works for your account

01

Deposit and balance billing

Take a deposit at booking and the balance closer to travel.

02

Seasonal volume tolerance

Volume expectations set with your season in mind, so a peak month does not trigger a review.

03

Cancellation handling

Structured policies with recorded acceptance at the time of booking.

04

Reserve planning

If a reserve applies, we set out how it is calculated and released before you sign.

Detail

Preparing for underwriting

01

Disclose your booking window

How far ahead you take money is the first thing an underwriter looks at.

02

Show your supplier arrangements

Evidence that services are contracted reduces perceived delivery risk.

03

Have documented terms

Cancellation, force majeure and refund terms should exist in writing before you apply.

FAQ

Common questions

It is common in travel. The percentage and release period vary by account and should be disclosed in writing before you sign.

The longer between payment and travel, the longer the processor carries dispute exposure if you cannot deliver.

Yes, and many operators do. Make each instalment's terms explicit.

See what your processing should actually cost

Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.

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