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VOXEPAY HELP CENTER

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Answers from the VOXEPAY team.

Reviewing and e-signing your pricing

Your pricing (Schedule A) arrives by email to review and accept online.

Once your setup is confirmed, we email your pricing (Schedule A) — every rate and fee in writing.

How to accept

  1. Open the link in the email.
  2. Read each rate and fee carefully. The schedule lists your card rate or markup, per-transaction and authorization fees, monthly fees and any equipment.
  3. Type your full name to accept — that is your electronic signature. We record the date and time.

Questions about the pricing?

Reply to the email before you sign — your account manager will explain any line or look at it again with you.

Got an updated pricing?

If we send a new pricing, use the newest email — earlier versions stop working.

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Updated October 25, 2026