Key in a card from any browser — for phone orders, mail orders and invoices where the customer is not standing in front of you.
A virtual terminal is a secure web page where an authorised member of your team enters card details manually. It suits businesses that take orders over the phone, collect deposits before an appointment, or bill a customer after the work is finished. No hardware, no integration, but it does need clear internal controls because a person is handling card data.
Log in from a laptop, tablet or phone browser. Useful for teams working from more than one location.
Give staff their own credentials so every transaction is attributable.
Store a customer profile for repeat billing instead of re-keying the card each time.
Send a receipt at the moment of the sale, which meaningfully reduces confused chargebacks.
Only staff who need to take payments should have logins, and each one should be individual.
Do not write card details on paper or in a spreadsheet. Use the stored-profile feature instead.
For phone orders, note who authorised the charge and when. This is the evidence you need in a dispute.
Generally yes. Keyed transactions carry more risk than dipped or tapped ones, so they are priced accordingly.
Yes. Many merchants run both on one account.
Individual logins, transaction-level reporting and role permissions. Review the daily batch regularly.
Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.
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