Privacy Policy

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This policy explains how VOXEPAY LLC ("VOXEPAY", "we", "us") collects, uses, shares and protects personal information when you visit voxepay.co, contact us, or apply for merchant services through us.

Information we collect

Information you give us: name, business name, email address, phone number, industry, processing volume and anything else you include in a form or email.
Application information: where you apply for a merchant account, information required by the processor and acquiring bank for underwriting, which may include business ownership details and identity verification information.
Automatically collected information: IP address, browser type, pages viewed and referring site, through standard web logs and any analytics tools we use.

How we use it

To respond to your enquiry and prepare a quote.
To submit and support a merchant account application on your behalf.
To provide ongoing account, equipment and dispute support.
To send service communications, and marketing communications where you have opted in.
To meet legal, regulatory and card network obligations.

How we share it

We share information with acquiring banks, payment processors and underwriting partners in order to submit and service your application; with service providers supporting our own operations, such as hosting and email; and where required by law or legal process. We do not sell personal information.

Retention

We keep information for as long as needed to provide services and to meet legal, tax and card network record-keeping requirements, then delete or anonymise it. [SPECIFY RETENTION PERIOD].

Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction or deletion, to opt out of marketing, and to opt out of the sharing of personal information for cross-context behavioural advertising. To make a request, email privacy@voxepay.co or see Do not sell or share my personal information. We will not discriminate against you for exercising these rights.

Cookies

We use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings. [DESCRIBE ANY ANALYTICS OR ADVERTISING COOKIES YOU USE].

Security

We use reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are for businesses. We do not knowingly collect personal information from anyone under 18.

Changes

We may update this policy. The date at the top shows when it was last revised.

Contact

VOXEPAY LLC
[YOUR REGISTERED ADDRESS]
privacy@voxepay.co

Integrations

Embedded Payments

In-Person Payments

On-the-Go Payments

Recurring Payments

Online Payments

Self-Service Payments

Tap to Pay

Payment Gateway

QR Code

Invoicing

Contactless Payments

Virtual Terminal

Text to Pay