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Partner Program

ISOs and agents

For sales professionals who already sell merchant services and want a straightforward relationship.

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Overview

What agents actually ask about

Experienced agents tend to ask the same four questions: how residuals are calculated, whether the portfolio is portable, how fast underwriting moves, and what happens if the relationship ends. We would rather answer those in writing at the start than discover a disagreement two years in.

What’s included

How the setup works for your account

01

Residual terms in writing

Calculation, payment timing and conditions set out in the agreement, not implied.

02

Portfolio treatment

What happens to your accounts if the relationship ends, stated explicitly.

03

Underwriting access

Direct communication on submitted files rather than a black box.

04

Pricing flexibility

Room to structure deals within defined parameters.

Detail

Working together

01

Agreement first

We put terms in writing before any file is submitted.

02

Submit and track

Files go in with visibility on status and any underwriting questions.

03

Ongoing account support

Merchant support is handled so you can keep selling.

FAQ

Common questions

This is set out in the partner agreement. Ask for it in writing before signing anything — with us or with anyone else.

Depending on the category and the merchant's documentation. Ask before you promise a merchant an approval.

Standard card-present retail is usually a few business days. High-risk and specialised categories take longer.

See what your processing should actually cost

Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.

Request a quote