Do not sell or share my personal information
Last reviewed 2026.
Submit an opt-out request, or ask what personal information we hold about you.
Residents of certain US states, including California, have the right to opt out of the sale or sharing of their personal information, and to request access to or deletion of the personal information a business holds about them.
Our position
VOXEPAY LLC does not sell personal information as that term is defined under applicable state privacy laws. VOXEPAY LLC also does not "share" personal information for cross-context behavioral advertising. Our website uses Google Analytics only to understand how the site is used — we do not use advertising or retargeting pixels and we do not let advertising networks follow you across other websites. If that ever changes, we will update this page first and honor opt-out requests and Global Privacy Control signals before any sharing begins.
Making a request
To opt out, or to request access to or deletion of your personal information, email privacy@voxepay.co with the subject line "Privacy request". Include your name, the email address or phone number you used with us, and which request you are making.
Verification
We will take reasonable steps to verify your identity before acting on a request. This normally means confirming details that match what we already hold. An authorized agent may submit a request on your behalf with written proof of authorization.
How quickly we respond
We act on a request to opt out of the sale or sharing of your personal information as soon as we can and no later than 15 business days after we receive it. We confirm other requests (to know, correct or delete your information) within 10 business days and answer them within 45 days; if we need more time — up to 45 more days — we tell you why.
Sensitive personal information
We use sensitive personal information — such as government ID, Social Security or tax ID numbers and bank account details — only to verify identity, open and service accounts, prevent fraud, and meet legal and card-network requirements. We do not use or disclose it for any other purpose and do not use it to infer anything about you, so there is nothing further to limit. You can ask us to confirm this at any time at support@voxepay.co.
Timing
We aim to confirm receipt within 10 business days and to respond substantively within 45 calendar days, with an extension where permitted by law.
No discrimination
We will not deny you services, charge a different price, or provide a different level of service because you exercised a privacy right.
Browser signals
[STATE WHETHER YOUR SITE HONOURS GLOBAL PRIVACY CONTROL SIGNALS — CALIFORNIA REQUIRES THIS OF BUSINESSES SUBJECT TO THE CCPA/CPRA.]
See our privacy policy for full detail on what we collect and why.
See what your processing should actually cost
Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.
Start a quick requestCheck my rateOne business day · No obligation