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VOXEPAY HELP CENTER

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Answers from the VOXEPAY team.

Accepting your portal invitation

Set up your account from the invitation email.

When VOXEPAY opens a portal account for you — as a merchant, partner or team member — you get an email with a Set your password link.

Step by step

  1. Open the link in the invitation email. It works for 48 hours.
  2. Check your name.
  3. Choose a password (at least 12 characters, not your email).
  4. Partners and team members also add a mobile number and US address (used for records and phone setup).
  5. Sign in with your email, new password and the code we send.

Link expired or lost?

Ask your VOXEPAY contact to send a new invitation, or email us — it only takes a minute.

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Updated October 25, 2026