Accepting your portal invitation
Set up your account from the invitation email.
When VOXEPAY opens a portal account for you — as a merchant, partner or team member — you get an email with a Set your password link.
Step by step
- Open the link in the invitation email. It works for 48 hours.
- Check your name.
- Choose a password (at least 12 characters, not your email).
- Partners and team members also add a mobile number and US address (used for records and phone setup).
- Sign in with your email, new password and the code we send.
Link expired or lost?
Ask your VOXEPAY contact to send a new invitation, or email us — it only takes a minute.
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Updated October 25, 2026