Stop chargebacks before they hit your account — keep the processor you have.
When a customer disputes an order, an alert reaches us before it becomes a chargeback. Refund it, keep the fee and keep your dispute ratio clean. Works with Shopify Payments, Stripe, PayPal and most processors.
How it works
Tell us your store, the name customers see on their statement, and your processor.
Enrollment usually takes 7–15 days. We email you the moment alerts are live.
The alert reaches us first. You approve a refund in your portal — or we follow the rules you set.
The refund closes the dispute: no chargeback fee, no hit to your ratio, no risk of being shut down.
Built for
- Shopify, WooCommerce and BigCommerce stores
- Subscriptions and memberships ("I forgot I signed up")
- Digital products, courses and software
- Stores that had a payout hold or a warning about disputes
Not a fit for prohibited or restricted products. US-registered businesses only.
Questions
Do I have to change processors?
No. Alerts work through the card networks, so they work with Shopify Payments, Stripe, PayPal and most processors.
Does it stop every chargeback?
No service can. Alerts cover disputes from cards and banks that take part in the alert programs. Fraud prevention and clear policies still matter.
How long until I am protected?
Enrollment usually takes 7–15 days after we have your descriptor and processor details. We email you when alerts are live.
What does it cost?
A monthly fee plus a fee per alert — far less than a chargeback fee. You get exact pricing before you sign anything.