The role
You make sure every application is complete, priced right and boarded fast, and that live merchants are monitored. You work alongside our AI team, which prepares files and drafts — you review, decide and improve the process.
What you will do
- Review merchant applications before submission; work with processor underwriting on conditions
- Set up and improve boarding, risk-monitoring and chargeback processes
- Handle escalations from merchants and agents
- Hours grow with volume
You have
- 3+ years in merchant underwriting, risk or boarding at an ISO, processor or bank
- Knowledge of KYC/KYB, MATCH, reserves and chargeback management
- Available a few hours a week to start, during US business hours
Pay
- Hourly, as needed (1099). Tell us your expected rate in the application.
How it works
- Independent contractor (1099), remote, anywhere in the US.
- Pay is performance-based. Nothing is guaranteed — what you earn depends on results.
- Everything is in a written agreement: confidentiality, non-solicitation of our merchants and partners, and (where equity is offered) vesting with a 1-year cliff.
- No fees to join, ever.
About VOXEPAY
VOXEPAY is a US merchant-services company: card processing, POS systems, online payments and ACH for small and mid-size businesses. We run on our own portal — AI-assisted onboarding, pricing, residual tracking and partner tools — so a small, senior team can grow fast.