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How to Read Your Merchant Statement (and Find Hidden Fees)

Most merchants never read their statement closely. Here is how to find your real rate — and the fees worth questioning.

MMuhammad Ejaz· September 23, 2026· 1 min read
How to Read Your Merchant Statement (and Find Hidden Fees)

Your processing statement tells you exactly what you pay — if you know where to look.

Step 1: Find your effective rate

Divide total fees by total card sales for the month.
Example: $780 in fees ÷ $25,000 in sales = 3.12% effective rate.
That single number is the fairest way to compare providers.

Step 2: Understand the three types of fees

  • Interchange: set by the card brands and paid to the card-issuing bank. Everyone pays this.
  • Assessments: small card-brand fees, also unavoidable.
  • Processor markup: everything else — this is what you can negotiate.

Step 3: Watch for these fees

  • PCI non-compliance fees — often avoidable by completing your annual questionnaire.
  • Monthly minimums that charge you when sales are low.
  • Statement, batch and "regulatory" fees that add up.
  • Early termination fees in long contracts.
  • Rate increases buried in statement messages.

Step 4: Compare apples to apples

Ask any provider for pricing in writing, using your actual statement, including every fee.

Send us a recent statement — we'll decode every line and show you, in writing, what you'd pay with VOXEPAY. Get a free statement review.

See what your processing should cost

Written pricing in one business day — no obligation.

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