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VOXEPAY HELP CENTER

Interviews & careers

Answers from the VOXEPAY team.

Before your interview: how the video room works

How to join your VOXEPAY interview from the link in your email.

Joining

  • Open the interview link from your email on a computer or phone. No app or account is needed.
  • The room opens 10 minutes before your start time. The same link works for joining and for changing the time.
  • When your browser asks, allow the camera and microphone.

Best results

  • Use Chrome, Edge, Safari or Firefox (latest version).
  • Sit somewhere quiet with light in front of you, not behind.
  • Use headphones if you can — it stops echo.
  • A stable Wi-Fi or wired connection works best; close other video apps.

If something goes wrong

  • No picture or sound: check the camera/microphone permission in your browser's address bar, then reload the page.
  • Still stuck: reply to your interview email or write to support@voxepay.co and we will help or set a new time.
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Updated October 24, 2026