Before your interview: how the video room works
How to join your VOXEPAY interview from the link in your email.
Joining
- Open the interview link from your email on a computer or phone. No app or account is needed.
- The room opens 10 minutes before your start time. The same link works for joining and for changing the time.
- When your browser asks, allow the camera and microphone.
Best results
- Use Chrome, Edge, Safari or Firefox (latest version).
- Sit somewhere quiet with light in front of you, not behind.
- Use headphones if you can — it stops echo.
- A stable Wi-Fi or wired connection works best; close other video apps.
If something goes wrong
- No picture or sound: check the camera/microphone permission in your browser's address bar, then reload the page.
- Still stuck: reply to your interview email or write to support@voxepay.co and we will help or set a new time.
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Updated October 24, 2026